Terms of Service
These terms are the agreement between you and MedDO LLC (“MedDO”, “we”, “us”) for using the MedDO app, on the web and on mobile, and this website. By creating an account or using MedDO, you agree to them. Please read them together with our Privacy Policy, which explains how we handle your information.
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Who can use MedDO
MedDO is for people preparing for professional licensure and certification exams. You must be at least 13 years old to use it. If you are under 18, or under the age of majority where you live, a parent or guardian must agree to these terms for you.
Your account
- Give accurate information when you create your account, and keep it up to date.
- Keep your password private. You are responsible for what happens in your account.
- An account is for one person. Don’t share it or sell access to it.
- If you think someone else has used your account, tell us at privacy@meddoapp.com.
What MedDO is, and what it isn’t
An independent study tool. MedDO isn’t affiliated with, endorsed by or sponsored by the owner or administrator of any exam. Exam names such as NCLEX, USMLE and PANCE are trademarks of their respective owners.
No guarantee of results. MedDO doesn’t guarantee that you will pass any exam or reach any score. Your results in MedDO describe how you did on MedDO’s questions. They are not a prediction of how you will do on the real exam.
Not clinical advice. MedDO’s questions, explanations and lessons are for exam preparation. They are not medical advice and must not be used to make decisions about real patients. Always follow current clinical guidance and the policies of your program and clinical site.
The AI Tutor can be wrong. Where the AI Tutor is available, its answers are generated by an AI model and can be inaccurate or incomplete. Check them against your study materials.
Content can contain mistakes. We work to keep questions accurate and current, but some may contain errors. If you find one, please report it from the question.
Free trials, plans and payments
Some features may need a paid plan. Before you buy, you will see the price and what it includes.
Each person may use a free trial once. To make sure of this, we keep a record described in our Privacy Policy.
Subscriptions bought through the App Store or Google Play are billed and managed by that store under its own terms, including cancellations and refunds. Deleting your MedDO account doesn’t cancel a store subscription, so cancel it in your store account first.
Using MedDO fairly
When you use MedDO, don’t:
- copy, download in bulk, share, sell or publish MedDO’s questions, explanations or other content;
- share your account or sell access to MedDO;
- use bots, scrapers or other automated tools, or try to get around MedDO’s limits or security;
- interfere with MedDO or with other people’s use of it;
- upload anything unlawful or harmful, or anyone else’s private information, including real patient information.
Content and ownership
MedDO’s questions, explanations, lessons, design and software belong to MedDO or the people who license them to us. While you have an account, we give you a personal, non-transferable license to use them for your own exam preparation.
What you write in MedDO, such as AI Tutor messages, question reports and questions you create, stays yours. You give us permission to store and use it to run MedDO, answer you and fix the problems you report.
Ending your use of MedDO
You can stop using MedDO at any time, and you can ask us to delete your account as described in our Privacy Policy.
We may suspend or close an account that breaks these terms or puts MedDO or other people at risk. Where it is reasonable to do so, we will tell you why.
Changes to MedDO and to these terms
We keep improving MedDO, so features may be added, changed or removed.
If we change these terms, we will update the date at the top of this page. If a change is significant, we will tell you in the app or by email before it takes effect. If you keep using MedDO after that, the new terms apply.
Disclaimers
MedDO is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties that are not stated in these terms, including warranties of merchantability, fitness for a particular purpose and non-infringement, and we don’t promise that MedDO will be uninterrupted or free of errors.
Limitation of liability
To the extent the law allows, MedDO is not liable for indirect, incidental, special or consequential damages, or for lost opportunities such as an exam result. Our total liability for any claim relating to MedDO is limited to the amount you paid us in the 12 months before the claim. Some places don’t allow these limits, so they may not apply to you.
Contact
Questions about these terms: privacy@meddoapp.com.